DriyuDriyu

Messaging & Notifications Policy

Intro

Driyu LLC uses text messages and notifications strictly for transactional and safety-related purposes associated with pet identification and recovery.

Driyu LLC does not send marketing messages, advertisements, promotions, or bulk outreach communications.

What messages are sent

Messages are sent only in response to safety-critical or user-initiated events, including:

  • When a Driyu pet ID tag is scanned
  • When a found-pet location is reported
  • When a pet's recovery status changes
  • When account or security verification is required

Who receives messages

Messages are sent only to:

  • The registered pet owner
  • Authorized guardians added by the pet owner

Driyu LLC does not send messages to purchased lists, scraped phone numbers, or third parties.

Example messages

Pet Found Alert

"Blue has been located near Westheimer Rd, Houston, TX. Log in to view details."

Tag Scan Notification

"Someone just scanned Blue's Driyu tag. Open your dashboard to respond."

Recovery Confirmation

"Blue has been marked as safely reunited. No further action is required."

Account Verification

"Your Driyu verification code is 482193. This code expires in 10 minutes."

Opt-in

Users opt in to receive messages when they register a Driyu tag and enable notifications in their account settings.

SMS Consent and Frequency

By providing your phone number and enabling SMS notifications, you consent to receive automated text messages from Driyu related to:

  • Lost pet alerts
  • Tag activation confirmations
  • Account verification and security
  • Safety-related notifications

Message frequency varies based on usage and activity and may increase during active lost pet alerts.

Message and data rates may apply. Your consent is not a condition of purchase.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact support@driyu.com.

Carriers are not liable for delayed or undelivered messages.

Opt-out

Users may opt out at any time by replying STOP or by disabling SMS notifications in their account dashboard.

Message and data rates may apply.

Message frequency

Message frequency is event-based and varies depending on pet safety activity.

Support

For messaging or compliance questions, contact:

support@driyu.com